Shipping policy
All terms and conditions apply. Copyright © 2026, Urban Loom.
🚚 Standard Delivery (Egypt)
We offer reliable delivery across Egypt through trusted shipping partners.
Delivery Time
• Cairo, Giza & Alexandria: 1–2 business days
• Other Governorates: 2–3 business days
Shipping Fees
• Cairo & Giza: 100 EGP
• Alexandria: 100 EGP
• Other Governorates: 100 EGP
⚡ Same-Day Delivery (Cairo Only)
Need your order fast? Choose our Same-Day Delivery Service (SDDS).
Order Cut-Off Time
• Place your order before 3:00 PM for same-day delivery
• Orders placed after 3:00 PM will be delivered the next business day
Same-Day Delivery Fee
• 150 EGP
Service Available In
• Heliopolis, El-Nozha, Nasr City, Maadi, Mokattam, New Cairo (1st, 3rd & 5th Settlement), Rehab, Madinaty, Obour, Shorouk
⚠️ Orders placed outside these areas with Same-Day Delivery selected will be automatically cancelled.
📌 Important Notes
• No deliveries on Fridays or official holidays.
• Please provide a complete address and a reachable phone number (calls & WhatsApp) during checkout.
• Delivery times are estimated after order fulfillment and handled by third-party courier services. Urban Loom does not guarantee exact delivery times or dates.
• Orders must be received unopened. Exchanges or refunds can be requested after delivery.
• Cash on Delivery (COD) orders must be paid in full upon delivery. Partial payments are not allowed