Orders within Greater Cairo and Giza usually arrive within 3-5 business days. For other governorates, delivery may take up to 6-7 business days. Please note that weekends and holidays are not considered business days.

To ensure a smooth order processing and shipping experience, we aim to prepare and ship orders quickly. While we understand that circumstances may change, editing an order after it's been placed can be challenging. If you need to make an urgent change to your order, please contact our customer service team immediately. We will do our best to accommodate your request, but we cannot guarantee that changes can be made.

No, we kindly ask you to accept the order in its entirety upon delivery. Partial payments are not accepted by our shipping partners.

For any concerns or issues with your order, please refer to our exchange and refund policy.

Yes, we offer returns and exchanges for eligible items. Please refer to our Return and Exchange Policy for more details.